How to build a recruitment chatbot to engage with candidates
Recruiting chatbots can live right on your careers site or can be programmed to interact with candidates by text message, email or on a social media page. 80% of the companies have admitted that they would want to involve chatbots and artificial intelligence in their businesses to automate tasks. A recruitment chatbot can aggregate valuable data from candidate interactions, allowing your team to make informed decisions based on metrics rather than gut feelings.
Even if you are already working with a certain applicant tracking system, you can use Landbot to give your application process a human touch while remaining efficient. Beyond metrics, it’s important to make sure you are keeping your recruiting process human, despite your new found efficiency. While unconscious bias should be eliminated through standardized automated screens, this can actually be exacerbated in edge cases.
Reduce Recruiting Workload
Interview candidates with text, chat, and video sequences that can be completed and reviewed at any time. Provide a better user experience, reduce dropout rates and stand out among other companies who are yet to leverage this type of technology. You'll be able to personalize each interaction with your candidates using custom messages and prompts, so they feel like they're talking to a real person - not just messaging with an automated system. ISA Migration now generates around 150 high quality leads every month through the Facebook chatbot and around 120 leads through the website chatbot. Plans to integrate LeadBot with their Facebook Ad campaigns are underway.
ICIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce. How a beloved restaurant hires 40,000+ annually with a great candidate experience. Modernize, streamline, and accelerate your communication with candidates and employees. Deliver tailored technology experiences that delight users and power your talent transformation with the iCIMS Talent Cloud.
Examples of How Companies Are Using Chatbots for Recruitment
To start with, there is an idea that chat can be very, well, robotic as chatbots aren’t always programmed to use slang or colloquialisms. Which means that people worry sometimes, if people ask questions using an idiom, for example, that the bot won’t be able to respond. In case you aren’t aware, a chatbot is a piece of software that uses AI to mimic human conversation. They’re excellent at storing masses of data and responding to people quickly. While the candidates aren't being fooled into thinking they're communicating with a human, it's better than feeling ignored. Advanced chatbots ensure there is a professional and considerate way of communicating.
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